IT Infrastructure

As an IT infrastructure service provider, we manage federal, state, and commercial clients. We plan, design, and implement organizational strategies and manage mission-critical IT infrastructure. 22nd Century helps clients extract the best value from their IT investments.The company delivers this by providing an IT Infrastructure management platform cost effective, reliable, and cutting edge. 22nd Century’s IT services have incorporated automation, simplification, documentation and controls, quality support, and industrialized reviews into our operating model. This combines ISO 20000, ITIL, Lean, and RCCA (root cause corrective action) methods to proactively eliminate defects in IT Infrastructure for continuous process improvement. 22nd Century’s relentless focus on quality, backed by the robust 22nd Century proprietary tools and methodologies, ensures our ability to:

• Deliver better levels of service with a flexible, yet robust global delivery model
• Provide state-of-the-market, sustainable, supportable, and interoperable IT service solutions
• Improve infrastructure utilization
• Increase infrastructure availability
• Boost end-user satisfaction
• Reduce Total Cost of Ownership for IT Infrastructure
• Improve visibility for client technical environment
• Maximize operational efficiency

22nd Century provides comprehensive network and infrastructure services and solutions. We support a wide range of client environments for both CONUS and OCONUS locations. Below is a list of 22nd Century’s O&M services:.